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Sustainability & Quality Control Officer: (Assam Based)


Job Title: Sustainability & QC Inspector

Tenure of Employment: The appointment will be made on a one year fixed term contract, with the possibility of extension

Duty Location:    Karbi Anglong, Assam

Reporting to: Project Manager, Grassroots Tea Corporation 

Qualification: Certification in Quality Control Preferred

Experience: Not less than 3 year in similar role

Apply Before: 15 March 2024


Sustainability & QC Inspector's responsibilities would involve, but not restricted to:

  1. Visit RWEs and aggregation centres on a regular basis, develop enduring relationship with them and ensure that the project activities are on track.

  2. Establish goals for processing of tea, and coordinate a plan to meet those goals.

  3. Ensure green leaf are of required quality and standards.

  4. Ensure production stays on schedule and meet quality standards.

  5. Write production reports.

  6. Analyze production data and optimize for efficiency.

  7. Direct an efficient layout of equipments and flow of materials.

  8. Ensure workers and equipments meet performance and safety requirements.

  9. Ensure quality assurance by looking for contamination during the stages of 3Ps - Plucking, Processing and Packaging and take mitigation measures

  10. Evolve Food Safety Management System

  11. Watch for hiccups in the process, and look for opportunities to improve operations

    1. Set up the machines and a safe environment for production of tea.

    2. Manage the workflow for production of tea.

    3. Ensure efficiency during the process.

    4. Oversee the quality assurance of produced materials

  12. Train, and assess the performance of RWEs engaged in the processing of tea and those engaged in sorting, grading and packing at the aggregation centres

  13. Prepare documentation of the inspection process, which includes detailed reports and performance records

  14. Recommend improvement measures to the production process to ensure quality control standards are met

  15. Monitor customer satisfaction levels

  16. The Sustainability & QC Inspector will ensure applicable compliance at multiple levels with multiple agencies. Compliances may include obtaining, and in some cases, renewals of

    1. GST Registration Certificate, Tea Board Registration Certificate, Factory License, FSSAI Registration, Legal Metrology Department, Trade License, TMCO License, Tea Waste Control Order Registration, Fire Safety, Pollution Control Board Approval, wherever applicable.

    2. DG Set License, where installed

    3. Wherever applicable, regular submissions of GST Reports, Director KYC, Annual General Body meeting minutes, Board of Directors meeting minutes, AOC-4, MGT-7 etc., wherever applicable

    4. Wherever applicable, compliances include land conversion. Registration with Ministry of Corporate Affairs after preparing MoA and AoA, incorporation procedures including share allocations and registrations, obtaining PAN, TAN etc., wherever applicable.


Required Qualities, Competencies, and Qualifications:

    1.    Must have a diploma or any equivalent education in quality control

    2.    Real-time experience in the same domain is preferred

    3.    Excellent documentation and presentation skills

    4.    Excellent knowledge of Microsoft Office 

    5.    Profound knowledge of quality control standards

    6.    A minimum of 2 years experience in a similar role.

    7.    Good math and technical skills.

How to Apply

If you feel you are the right candidate, please submit your application by e-mail to Remember to include the following information in your email.

    1    A letter stating reasons for seeking a placement with GTC

    2    Latest CV

    3    Name, designation, email address and mobile number of two referees.

    4    Any written or printed evidence that establishes your credentials, if available

Closure Date: 15 March 2014

Brief Introductory Note

Small scale tea cultivation has become an integral part of the economy of Assam of late. The prospect of earning a steady income has attracted many rural people to start small tea cultiva-tion. However, the sector is not free from exploitation, both by the buyers of tea as well as own-ers of small and large tea gardens. If tea growers, men, and women, can be collectivized into growing and selling their own tea, then there could be an opportunity to break this vicious cycle.

Grassroots Tea Corporation (GTC) works with small tea growers and operates at multiple levels of value accrual. GTC empowers tea farmers to add value to their product by helping them to improve agricultural practices and encouraging them to eschew use of dangerous chemicals and pesticides and to go natural and thereby to get a higher price for their product. GTC helps the farmers to collectivize themselves, raise resources, develop business plans, and set up man-ufacturing units to process quality tea including orthodox and green tea. GTC helps manufac-turing units to aggregate, repack and sell their products at wholesale and at tea auction centers to bulk buyers so that they gain better price realization. Further, GTC sells the packaged tracea-ble, healthy, high-quality tea to retail customers under brand name equifarmtea.

Currently, GTC is technical partner in a Project, Udyamini-Rural Women Enterprises Programme (Udyamini-RWEP), an informal collaboration of grassroots organisations. 

GTC intends to empower 1000 RWEs among small tea growers in the Karbi Anglong district, Assam over a period of four years, in the programme “Reinforcing Sustainable Rural Women Entrepreneurs in the Tea Value Chain and Initiating Corresponding Ecosystem Changes”. RWEs will get integrated to equifarmtea for a long-term sustainability. STG Udyamini-RWEP project intends to demonstrate innovative and scalable cluster level enterprises of women from small tea grower households in Assam, that manufacture handcrafted tea and create platforms that will transform the eco-system for RWEs towards sustainability and replicability.

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